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Nathan Bell - Case Study

Thursday, November 5, 2015

Nathan Bell from Longsight in Manchester had previously worked in the retail sector, and also had some experience as a kitchen porter in a busy city centre pub. However, 28 year old Nathan was unable to find a position that offered enough hours for him. Nathan was unemployed for around six months, and he found that the experience of applying for jobs and getting no response was affecting his motivation.

Nathan heard about Aspire Recruitment from Longsight Job Centre. They told him about a Hospitality, Retail and Customer Service careers event which Aspire was holding at the Marriott Hotel. Nathan attended the event, and was immediately made to feel welcome. He was introduced to the National Careers Service, and given information about job opportunities in the sector. The General Manager from the Marriott gave a presentation about working in hotels, and his enthusiasm helped to confirm to Nathan that he wanted to work in hospitality. 

The attendees at the event then split into groups for sessions on job search, information on what hospitality employers are looking for in new recruits, and finally a tour of the hotel, where they had the opportunity to try out various job roles. After lunch, the participants were able to talk to over 20 employers who had vacancies. 

Following the event, Frank Kinrade from Aspire phoned Nathan and invited him in for an interview. They went through Nathan’s CV in some detail, and Frank explained to Nathan about a vacancy he was trying to fill for a kitchen porter position at the Bull’s Head pub in Hale Barns. The Bull’s Head is a newly refurbished pub with accommodation operated by the Stockport based Frederic Robinson brewery. Frank and Nathan looked at maps and checked bus timetables to ensure that Nathan would be able to get to the location, and after Frank made a phone call to the pub, he was pleased to be able to tell Nathan that he’d got the job.

Nathan said: “I am now working at the Bulls Head as a kitchen porter. I really enjoy this type of work as it is hands on, and the kitchen team are really nice to work with and we can have fun whilst at work. The company has told me that they will offer ongoing training and the opportunity to progress with my career, so long as I work hard!”

“After Frank told me I had the job, I felt a great sense of relief. I feel happy, my confidence is coming back and I can show people the real me. I am really happy to have this opportunity and want to thank everyone from the Hospitality careers fair for helping me and most of all Frank and the Aspire team for believing in me. Aspire Recruitment are there for the people, they understand and relate to everyone’s individual needs. They listened to me, offered support and advice and without them I would still be looking for work.”