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Industrial Digital Technology (IDT) Relationship Manager

LOCATION: Manchester
LENGTH: Full Time
SALARY UP TO: £39,000.00 per year
SECTOR: Science & Technology


Industrial Digital Technology (IDT) Relationship Manager

Greater Manchester

£39,000 (neg)

Full-time, Permanent


Job Description:

This role will involve leading on the establishment and development of an Industrial Digital Technology (IDT) long-term strategic operational relationship with various key stakeholders both regionally and nationally. This will include relevant associations/bodies who support manufacturers, intermediaries (for example banks/accountants/etc.), other national programmes who deliver across the North West, sponsors to build mutually beneficial collaborative relationships facilitating joint working, and the identification of future opportunities to increase the number of SMEs engaging with the programme.


Key Responsibilities:

·         Lead on the development of an active network of key stakeholders including the Northwest Steering Group, the five northwest Local Enterprise Partnerships (LEPs), national partners such as BEIS, GMCA, Innovate UK, Be The Business, Make UK, DIT, the High Value Manufacturing Catapults, strategic delivery partners, private businesses and public sector organisations in order to develop long term collaboration

·         Identify and evaluate influential contacts in new or existing partners to facilitate referrals.

·         Develop a stakeholder map for the programme, identifying stakeholder levels and develop a stakeholder management and communications plan

·         Be responsible for the regular flow of updates on the programme and marketing performance to all stakeholders according to the agreed Stakeholder Communication Plan

·         Coordinate stakeholder requests for meetings, connections and involvement in the programme with the team. Working closely with the Marketing Team and programme management, ensure that the relevant staff members and/or partners (LEPs/Growth Hubs) are engaged depending on the representation required.

·         Develop market awareness of the programme amongst partners, national programmes and potential business partners to engage manufacturing SMEs. This will also include presenting at conferences and events, regionally and nationally.

·         Inform partners, suppliers and sponsors about the wider regional portfolio of business support services, products and programmes, including new offers, events, workshops and networking opportunities to achieve increased awareness and referrals.

·         Provide effective, timely and expert support by developing long term partner strategies that will enable current and future collaborations aligned to the development of the programme.

·         Facilitate the connection of activities across regional LEP/Growth Hubs, national programmes to improve external and internal communication and collaboration.

·         Acquire market intelligence from stakeholders and other partners about the suitability of the programme, its communication tools and the effectiveness of the relationship for partners in order to better inform internal decision making and future service development.

·         To ensure partners and stakeholders are represented correctly (thinking against brand governance and the strategic partnerships agreements)


Key Skills:

·         3 to 5 years practical experience in a similar role, operating as a credible ambassador on a sub-regional, regional and national platform communicating with a range of audiences

·         Practical delivery of relationship building and stakeholder management

·         Stakeholder mapping and communication plan development

·         Ability to establish, develop and maintain relationships with relevant private or public sector organisations

·         Ability to work effectively with senior private or public sector contacts, to influence and to secure buy-in

·         Excellent communication skills, both verbal and written, with experience of dealing with press and PR opportunities

·         Confidence and ability to deal effectively with people at all levels

·         Committed to continuing own development & keeping up-to-date with latest developments in the field

·         Ability to negotiate effectively

·         Ability to plan and manage own workload, achieve agreed targets and objectives



·         Understanding of support needed to engage manufacturing SME leaders

·         Understanding of digital technologies (Industry 4.0) and how they can improve productivity

·         Knowledge of national and local economic development strategy


If this sounds like the perfect role for you then please submit your CV.

Apply Now Industrial Digital Technology (IDT) Relationship Manager